Thank you for visiting Plantation Boat Mart & Marina, Inc. (“Plantation Boat Mart,” “Company,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit forms, request information, schedule service, inquire about inventory, contact us, or otherwise interact with us online or offline in connection with our business (collectively, the “Services”).
If you do not agree with this Privacy Policy, please do not use our Services.
We may collect information you provide directly, information collected automatically, and information from third parties.
You may choose to provide personal information when you:
Submit a contact form or request information
Inquire about a boat, trailer, parts, accessories, marina services, or service work
Request a quote, estimate, or appointment
Request financing information or submit a credit/prequalification inquiry (if offered)
Sign up for marketing communications
Communicate with us by phone, email, SMS, chat, or social media
This information may include:
Name, email address, phone number, mailing address
Message content and inquiry details
Boat/vessel information (make/model/year/HIN if provided), service requests, photos you upload
Appointment and scheduling information
Transaction-related details (such as items requested, trade-in details, purchase interests)
Payment information (if you make purchases online) (note: payment processing is typically handled by a payment processor)
Do not submit sensitive personal information (such as Social Security numbers, driver’s license numbers, or financial account numbers) through general website contact forms unless we explicitly request it through a secure process. If financing is offered, any sensitive information should be submitted only through the financing provider’s secure systems.
When you use our website, we may automatically collect certain information, such as:
IP address and general location (e.g., city/state)
Browser type, device type, operating system
Pages viewed, links clicked, time spent, referring/exit pages
Approximate device identifiers and online identifiers
Log files and diagnostic data
We collect this information using cookies and similar technologies. For more information, see our Cookie Policy.
We may receive information about you from third parties such as:
Advertising and analytics partners (e.g., to measure ad performance)
Social media platforms when you interact with our pages or ads (subject to your settings)
Financing partners or lenders (if you choose to apply through them)
Marketplace platforms or listing partners (if applicable)
We use personal information for legitimate business purposes, including:
Responding to inquiries and requests
Providing quotes or estimates and communicating about availability
Scheduling and managing service appointments, marina services, or consultations
Processing transactions (where applicable)
Providing customer support and improving our services
Sending administrative messages (e.g., appointment confirmations, service updates)
Sending marketing communications (where permitted by law and your choices), such as promotions, events, or inventory updates
Monitoring website performance and usage trends
Maintaining the security and integrity of our systems
Debugging and improving functionality
Measuring marketing campaign performance
Delivering advertisements that may be more relevant to your interests (interest-based advertising), subject to your choices and applicable law
Preventing fraud, abuse, and security incidents
Complying with legal obligations
Enforcing agreements and protecting rights, property, and safety
We do not sell your personal information for money. We may share information in the following circumstances:
We may share information with vendors that help us operate our business and Services, such as:
Website hosting and IT support
Analytics providers
Customer relationship management (CRM) tools
Email and SMS communications providers
Payment processors (if applicable)
Call tracking providers (if used)
These providers are permitted to use personal information only to perform services for us and must protect it.
We may share limited information (often via cookies and similar technologies) with advertising and analytics partners to help measure performance, improve marketing, and provide relevant ads.
If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.
We may disclose information when we believe in good faith it is necessary to:
Comply with law, regulation, legal process, or governmental request
Protect the rights, safety, and property of the Company, our customers, or others
Investigate and help prevent fraud, security incidents, or prohibited activities
Enforce our policies and agreements
We may share information when you request or authorize us to do so (for example, sharing your inquiry with a manufacturer representative at your request).
If you provide your phone number, you may receive calls or SMS messages related to your inquiry, appointment, service status, order updates, or customer support. If you opt in to marketing texts (where offered), you may also receive promotional messages.
Message and data rates may apply.
Message frequency varies.
You can opt out of marketing texts by replying STOP (where supported).
For help, reply HELP (where supported) or contact us using the information below.
Calls may be recorded or monitored for training, quality assurance, and documentation where permitted by law. If required, we will provide notice.
We use cookies and similar technologies for essential website functionality, analytics, and advertising. Details about these technologies and choices are available in our Cookie Policy.
You may be able to limit interest-based advertising through:
Your browser settings (blocking or deleting cookies)
Industry opt-out tools such as:
Network Advertising Initiative (NAI)
Digital Advertising Alliance (DAA)
Platform controls (e.g., adjusting ad preferences on Google, Meta/Facebook, etc.)
Even if you opt out, you may still see ads—just not ads tailored to your interests.
We retain personal information for as long as reasonably necessary to:
Provide the Services you request
Maintain business records
Comply with legal, tax, accounting, and regulatory requirements
Resolve disputes and enforce agreements
Retention periods vary depending on the type of information and the purpose for which it is processed.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system can be guaranteed to be 100% secure. You use the Services at your own risk and should use caution when sharing information online.
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate steps.
Depending on where you live, you may have certain rights regarding your personal information, such as:
Request access to the personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain information (subject to legal exceptions)
Opt out of certain marketing communications
Limit certain forms of tracking (via cookie controls)
To make a request, contact us using the details in Section 13. We may need to verify your identity before processing certain requests.
You can opt out of marketing emails at any time by using the unsubscribe link in our emails. Even if you opt out, we may still send non-marketing messages such as appointment confirmations or service updates.
Some browsers send “Do Not Track” (DNT) signals. Because there is no uniform standard for recognizing and implementing DNT, we do not respond to DNT signals at this time. If a standard is adopted in the future, we will update this policy accordingly.
If you are a California resident, you may have additional rights under applicable California privacy laws, such as the right to know, delete, correct, or opt out of certain “sharing” for cross-context behavioral advertising.
To exercise applicable rights, contact us using the information below. We will not discriminate against you for exercising your rights.
(When you’re ready, I can tighten this section to match the specific California law framework you want to reference—e.g., CCPA/CPRA—based on your actual data practices and tools.)
If you have questions about this Privacy Policy or want to exercise available privacy rights, contact:
Plantation Boat Mart & Marina, Inc.
90400 Overseas Highway
Tavernier, FL 33070
Phone: (305) 852-5424
Email: info@plantationboat.com
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last Updated” date and will be effective when posted. We encourage you to review this policy periodically.
Effective Date: January 3, 2026
Last Updated: January 3, 2026
